The Polycom RealPresence Desktop application brings its legendary quality audio, video and content sharing to your PC and USB camera. The RealPresence Desktop solution is perfect for small and medium businesses that need a cost-effective way to add to their communications tools. ClickMeeting is an excellent Polycom video conferencing alternative for webinars, although it is also ideal for video conferencing. It offers great video and audio quality on your calls at a lower cost than most other similar tools. It is the ideal software to purchase when you need excellent webinar capabilities for your next webinar. Polycom RealPresence Desktop is an easy-to-use video collaboration app that provides HD quality audio, video and content sharing for PC users. Unlike similar proprietary applications, RealPresence Desktop is standards based and extends your organization's existing video-enabled network, giving end users the same high quality experience from.

• Polycom Video Conferencing Software For Mac Laptop
• Polycom Video Conferencing Systems

Today, as video conferencing is gaining momentum, the healthcare sector doesn’t want to be left out. Teleconferencing has become significantly important in telecare or telehealth. Most healthcare organizations and practitioners are now beginning to adopt teleconferencing tools and integrate them into their systems. One such tool is the Poly Healthcare Solutions.

If you are wondering how effective Poly Healthcare Solutions is, we’ve put up this review to help you understand. You be the judge!

What is Poly Healthcare Solutions?

Poly is the short form name for the former Polycom, an American multinational corporation.

Poly Healthcare Solutions offers a powerful professional video platform with multiple potential uses in the healthcare industry. It delivers quality audio and video experience to power connections and collaboration efforts between patients and clinicians, which then lifts people’s health.

Today, Poly Healthcare Solutions boasts of supporting over 25,000 patient encounters every month worldwide – saving money, and most importantly, time, and lives. It is now the largest healthcare video platform.

Review of Features of Poly Healthcare Solutions

The healthcare and telecare environments have several unique, exclusive needs as far as video conferencing is concerned, from telemedicine to organizational administration to staff communication and from day-to-day corporate business to continuing medical education (CME). Poly has positioned itself uniquely to deliver quality, end-to-end audio, and video communications experiences.

Telehealth security is important to protect patient health information (PHI) and data. Boasting of plentiful experience in telehealth, Poly has mastered the art of securing telehealth equipment.

Unlike its competitor platforms, Poly takes approaches to telehealth and video conferencing differently. They sell the hardware and then strive to support it to ensure that its video solution is integrated into the EHR or other telehealth platforms. This enables the video conference to be saved for future reference, anywhere as the provider chooses.

Poly offers expanded patient care. With Poly Healthcare Solutions, geography no longer limits the level of care a patient can receive or a healthcare organization can provide. This platform enables patients to connect with clinicians for virtual visits and remote conferencing from routine follow-ups to urgent care. Poly Healthcare Solutions integrates seamlessly into the EHR systems and cloud service providers while delivering clear audio and video performance.

Another area of Poly’s interest is enhanced medical education. Medical professionals always have continuing education in collaboration to improve patient care. Again, like remote conferencing, Poly’s video conference platform tool can apply to CME conferences called ‘Virtual home days.’ This can help to fulfill a doctor’s residency requirements of weekly collaboration during rotation at different hospitals for training and educational experiences. The residents can install the Poly hardware on any video platform to enable them participate in these conferences.

Improved healthcare administration is also a key focus area of Poly Healthcare Solutions. Organizations need to make better business decisions for the benefit of the staff, patients, and general organizational management. The use of Poly’s communication tools brings medical practitioners together from the field, medical facilities, or home, and improve their collaboration. It supports the power of human commotion to enhance efficiency, productivity, and understanding.

How to Use Poly Healthcare Solutions

Poly is run as a SaaS through a PC or a Mac. It is also compatble with iOS and Windows smartphones.

Poly provides a communication platform, including particular hardware solutions. With it, users can enjoy consistent video and audio quality, instead of relying on built-in audio or video capabilities for smartphones or laptops, often with lower quality components.

Users need to integrate these hardware devices into their already existing platforms and use Poly’s capabilities to achieve their conferencing goals. Poly sells the hardware as a whole and not subscription-based, which is different from what other industry players do.

Poly offers support through a few modalities. First, they have a Knowledge Base, where users can actually search for “Knowledge, Solutions and Answers.” Unlike the basic features standard in the market across the industry, Poly’s Knowledge Base is specific to every equipment. For instance, “Can you use Trio 8800 & Visual+ for Microsoft Teams video calls?”

Polycom Video Conferencing Software For Mac Laptop

Another support is through the phone. Poly has toll free support numbers designated by regions.

Lastly, they have a support portal where users can enter issues and other opening cases. This support also includes periodic security advisories and bulletins that provide best practices for keeping devices secure.

However, they don’t have any options for chats or email support, or any online forum or community to assist users.

Poly Healthcare Solutions Pros and Cons

Poly offers a powerful video conferring platform with multiple potential applications and uses in healthcare. However, like all other applications, it has some shortcomings. Here are its pros and cons:

Pros

• It works with major platforms.
• It provides professional video and audio quality.
• It has a toll-free support (phone).
• It has advanced applications.
• It has improved capabilities in video conferencing.

Cons

• It is an expensive service.
• There are limited support options that lack email and chat.
• There are multiple negative reviews on its social media pages.

Verdict!

Poly offers one of the best enterprise video conferencing solutions that support telehealth. It is compatible with multiple platforms and provides safety and security for HIPAA compliance. Though trying hard, Poly falls short on post-purchase support. Compared to other providers, Poly products are expensive overall. Poly is more suitable to large, stable, self-sufficient organizations.

• Filed to: Reseller Products • Proven solutions

There are so many video conferencing tools in the market that it can be almost impossible to select the one that is right for your business. One of the many video conferencing tools out there is Polycom Video Conferencing. One of its biggest selling points is the Polycom is very easy to use, allowing user to communicate faster with colleagues and fostering more productivity in a team.

In this article, we are going to be looking at Polycom Video Conferencing and how to use it. We will also share with you some of the top alternative to Polycom, just in case you were looking to try a different solution.

How to Use Polycom Video Conferencing

The Polycom Video Conferencing unit is a system that is designed to deliver full HD video and top quality audio during the conference. It comes fully featured meaning that you can use it with just about any standard-based video conferencing system around the world. To use the Polycom Video Conferencing unit, follow these simple steps:

Step 1: Turn on the Polycom System

To turn on the unit, hold down the green button on the remote for a few seconds or until you see a blue flashing light on the Polycom unit.

Step 2: Turn on the TV Screen

Polycom Video Conferencing Systems

Now using the TV remote, press the power button to turn on the TV screen and you should see the Polycom set up process. This process will take about 3 minutes.

Step 3: Start a Video Conference Call

Use the navigation pad on the Polycom remove to scroll to select the contact you want. Press the green 'Call' button on the remote to initiate the call.

When your contact answers the call, you should be able to see and hear them. You can use the remote to adjust the volume of the call or end the call as needed.

If you are receiving a call on the Polycom unit, press the green 'Answer' button or the red 'Hang up' button if you don't want to answer the call.

Step 4: Turn off the Polycom Video Unit

To turn off the unit, press and hold the red button on the remote until the 'The System is Shutting down….message appears on the screen. Now just simply wait for the unit to power down.

Top 5 Polycom Video Conferencing Alternatives in 2020

The following are the top 5 video conferencing tools that you can use instead of Polycom:

1. ClickMeeting

ClickMeeting is an excellent Polycom video conferencing alternative for webinars, although it is also ideal for video conferencing. It offers great video and audio quality on your calls at a lower cost than most other similar tools. It is the ideal software to purchase when you need excellent webinar capabilities for your next webinar.

Pros:

• It has robust features, elegant interface and it runs very fast.
• Has a free trial that doesn't require a credit card to try free.
• It is a fantastic webinar tool that offers a lot of different solutions for video conferencing.
• It allows users to customize elements in the webinar, like the logos, portfolio etc.
• It is very cost-effective, comparing to other webinar tools in the market now.

Cons:

• It has no big disadvantages currently, and will share if I find.

2. GoToMeeting

This is another great Polycom video conferencing alternative to use for webinars and video conferencing. It was very popular among users although it has been losing market share recently.

Pros:

• It has a very simple to use interface
• It makes the creation of meetings very easy
• It has a free trial version that doesn't require a credit card

Cons:

• It lacks some advanced meeting options such as polling
• You have to get GoToWebinar for webinar features

3. BlueJeans Meetings

One of the best things about BlueJeans Meetings is that it is quite affordable. The cheapest plan included up to 50 participants.

Pros:

• It has exceptional audio options including Dolby Sound-enabled rooms and hardware
• Can be used on browser, desktop and mobile platforms

Cons:

• It lacks file sharing capabilities
• The cheapest plan doesn't include the meeting recording feature

4. Zoom Meeting

Zoom Meeting is a Polycom video conferencing alternative service that comes with a free version. It is reliable and a great solution for many people particularly because of the many advanced tools offers.

Pros:

• The free account is generous and it is also quite affordable
• It has rich features that guarantee great meetings including a co-host feature
• It is also very easy to use

Cons:

• It doesn't offer toll-free dial-in numbers for the US or the UK

5. Join.me

This is Polycom video conferencing alternative tool with a simple and easy user interface. Users can begin with an unlimited free option and then continue to purchase additional features as they need them.

Pros:

• Has an unlimited free plan
• Offers cost-effective additional features
• It can display up to 10 video streams at the same time

Cons:

• The whiteboard feature is available only on iOS devices

Advantages and Disadvantages about Polycom Video Conferencing

The following are just some of the pros and cons of using Polycom Video conferencing:

Advantages:

• It can integrate directly with existing video conferences
• Offers unlimited installations
• Can be used by up to 100 users simultaneously
• Has a simple user interface
• It can record video calls
• You can share other types of content like presentations during a call
• It supports chat
• There are also various meeting controls like the ability to mute attendees

Disadvantages:

• You may not be able to enjoy other features like digital whiteboard and annotation without additional hardware
• Meeting controls can be harder to access
• It lacks certain features like polls
• Sharing files may cause the video playback to be a little choppy

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