Google Drive App Not Supported On Mac

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video player is not that good. And many users complain about errors like 'This video cannot be played' or 'Whoops! There was a problem playing this video' error.

Apr 18, 2016  Download And Install Google Drive For Mac The first this to do is install the Google Drive for Mac app. This is basically the piece of software that’s going to dictate what gets synced to your computer and what doesn’t. After installing the app, a new folder will be located inside the Documents folder, and will be called Google Drive. There is a built-in tool to archive files on Mac. To unzip a file on Mac, there are Mac un-archiver apps those can unzip files on Mac. See the list of best mac compress and unzip tools that you can use. Google Drive App Will Soon Bid Goodbye to PC and Mac on March 2018 MANHATTAN, NEW YORK CITY – Support for the Google Drive application for desktop has come to an end. Google recently announced through a blog post that they would cut support for the app on December 11, 2017, and eventually, the app itself will be shut it down on March 12, 2018.

There could be many reasons behind why videos stored in Google Drive are not playing, as we will explore below. I hope you have checked your internet connection, bandwidth, and speed before beginning with this guide.Let's begin.

1. Pirated Content

Several users rely on Google Drive to upload and share pirated content. That's just wrong, and Google will delete it sooner or later. If you are trying to play a pirated video, Google may have banned/removed/blocked it. Google uses file hashing to find and block such content.

2. Max Playback Resolution

What is the resolution of the video stored or shared in Google Drive? That's important because Google Drive supports video resolution up to 1920x1080 only. Higher resolution videos won't play inside Google Drive.

3. Video Is Corrupted

There is also a possibility that the video file is corrupt and that's why Google Drive throws 'This video cannot be played' error.

4. File Size Is Too Large

Video file size is capped at 5TB, and while that is way too generous for 99.99% of the users, you may be an exception. Are you joining multiple videos and uploading them to Drive? Crazy.
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5. File Type Not Supported

Google Drive supports the most popular video formats, but not all. Check out the list to make sure yours is included in it. If not, you need to convert video to a different format.

6. Incognito Mode

If you are trying to play Google Drive video in a browser, try Incognito Mode. It is supported by most popular browsers like Chrome and Firefox. What it does is disable all extensions/add-ons. If you no longer see the 'Whoops! There was a problem playing this video' error, one of the extensions/add-ons is the culprit.Disable all extensions/add-ons and then re-enable them one at a time to find out which one it is.

7. Open Video in a New Window

Instead of clicking on the video to open it in a pop-up, try opening it in a new window. Right-click on the video you can't play and select Preview.Click on the three-dot menu icon and select Open in new window option.Check if you still get the 'This video cannot be played' or 'Whoops! There was a problem playing this video' error.

8. Don't Block Cookies

Several users reported that blocking cookies in their browser was responsible for videos not being played in Google Drive. Open Settings and click on Advanced. Click on Site Settings under the Privacy and security heading.Do you see Blocked under Cookies and site data? Open it.Enable cookies here to make sure Google Drive can use them to play videos stored in your account.It should now read Allow sites to save and read cookie data (recommended).
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9. Multiple Google Account

Using more than one Google account in your browser? Google allows users to sign in to multiple accounts in the Chrome browser. While this is convenient, it can lead to video playback error in Google Drive. Sign out from all but one account in which the video is saved and then try playing that video.Just open a new tab, click on your profile pic and select Sign out option. Do you still encounter the 'This video cannot be played' error?

10. Make a Copy and Play

Some users discovered that creating a copy of the original video did the trick. Google Drive makes the process even simpler. Right-click on the video you want to play and select Make a copy option.The new file will be named 'Copy of X,' where x is the name of the old file you just copied. Double-click on the video to play it.

11. Update Browser/App

Update the browser that you are using to the latest version to eliminate all chances of conflicts and bugs. The same goes for the Google Drive app on your phone.

12. Clear Browser and App Cache and Cookies

Google Drive App Not Supported On MacLet's start with the browser. Open Settings and click on Advanced and select Clear browsing data.Under the Advanced tab, select Cookies and other site data as well as Cached images and files options.Click Clear data.If you are using Google Drive app on Android, open Settings and under app list, search for, and open Google Drive.Tap on Clear data at the bottom of the screen and select Clear all data and Clear cache.You may have to sign back into Google Drive. Do it and check again if you see the 'This video cannot be played' or 'Whoops! There was a problem playing this video' error.

13. Download to Device and Play

This applies to both browser and smartphone users. If you are using a browser, download a copy of the video on your computer and then use your favorite video player to play it. The same goes for the Google Drive mobile app.Just right-click in browser or tap menu button in the app to select the Download option.

Drive Together

Google Drive is a solid cloud storage platform, but it is not without its flaws. You may run into occasional hiccups and errors, but we are here to save the day. One of the solutions should have worked for you. If you found another way to solve 'This video cannot be played' or 'Whoops! There was a problem playing this video' error, let us know in the comments below.

Google Drive App On Mac

Next up:Looking for an alternative to Google Drive? Click on the link below to read our in-depth comparison between Google Drive and iCloud.


The above article may contain affiliate links which help support Guiding Tech. However, it does not affect our editorial integrity. The content remains unbiased and authentic.Read NextiCloud vs Google Drive: In-Depth Comparison of Cloud Storage ServicesAlso See#google #google drive

Did You Know

Prime Video made the debut as Amazon Unbox on September 7, 2006.

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Will your Google Drive not load? It’s a surprisingly common problem. The good news is that it can be solved relatively easily, and we give you some helpful tips here. Soon, your Google Drive will be functioning again and you’ll be able to upload your files and folders.

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Is your Google Drive not loading? You’re not alone. In fact, lots of people seem to have this problem quite frequently. It can be very problematic if you’re having difficulty in loading your Google Drive, especially when you’re trying to upload an urgent file or access documents remotely.

The good news is that Google Drive not loading error can be resolved. Here in the article, we offer you the possible solutions to help you fix the problem so you can get back to business.

Basic Tips to Fix Google Drive Not Loading Error

Tip 1. Open your Chrome browser and clear the caches and cookies.

Tip 2. Ensure that both the browser and operating system are currently running on their latest version. If not, update them.

Tip 3. Disable the browser’s plugins or extensions.

Tip 4. Reset your Google Chrome browser’s settings.

Tip 5. Try another browser to see either problem in the browser or in Google Drive.

Tip 6. Try an incognito or private window to open Google Drive.

Bonus Tip to Fix Google Drive Not Loading Error via AnyTrans for Cloud

If the above basic ways fail to fix your Google Drive not loading error, have a try on a brand new cloud manager – AnyTrans for Cloud which enables you to access all the files and documents on your Google Drive. Check the key features that come with the tool firstly:

  1. Enable you to access your Google Drive files and documents with no Google Drive not loading problem.
  2. 100% privacy and security guarantee keeps your Google Drive account info and all files private and secure.
  3. Also, support fast speed to upload files or folder to Google Drive from computer.
  4. Also allow you to share Google Drive files and folder via email, Facebook, Twitter, Google+, message, or WhatsApp.
  5. Besides Google Drive, Dropbox, iCloud Drive, OneDrive, Box, pCloud and more are supported as well.

Here are the steps to access your Google Drive files and documents without the Google Drive app or website.

Step 1. Download and install AnyTrans for Cloud app on computer. Open it and log into your AnyTrans account.

Step 2. Click on the “+” button and choose Google Drive to add to AnyTrans for Cloud. And follow the screen instructions to log into your Google Drive account.

Fix Google Drive Not Loading

Google Drive App

Step 3. Hit the Google Drive icon on the left sidebar and now you have access to your Google Drive.

Nowadays, more and more users prefer to save photos on Google Drive. If you’re an iPhone user and saving HEIC photos on Google Drive, you may encounter some problems when you want to view these photos on your computer or device, which is resulting from its incomplete compatibility. In this case, here are details about how to convert HEIC photos on Google Drive to JPG can help you out.

Google Drive On Mac

The Bottom Line

That’s all for the fix for Google Drive not loading. If you have tried the basic tips and get no luck, AnyTrans for Cloud is an extra helper. It integrates with Google Drive, Dropbox, iCloud Drive, OneDrive, Box, etc., proving to be quite convenient for you to manage multiple cloud drives from one place. Now download AnyTrans for Cloud to have a try >

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