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Image Capture is a handy photo utility app that is pre-installed on your Mac device. Its primary use is to help you import photos from an external photo device like your iPhone to your Mac.

While this app works just fine for most users, unfortunately some are having problems with it. Some said that Image Capture does not work on Mac. Others reported that Image Capture crashes unexpectedly in the middle of an important task.

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  • Image Capture is an Apple native app and comes integrated into any Mac (OS X or macOS). It allows users to upload images from digital cameras, iDevices, or scanners either connected directly to the Mac or the network. You can use it even for deleting undeletable images from your iDevice.
  • Mar 20, 2016  Dedicated Mac apps to make screenshots Included in OS X is Grab, a handy utility that offers more advanced features than the screenshot keyboard shortcut such as a timer option. It gives you an extra ten seconds to prepare the screen before the screenshot is taken and pointer preferences to show or hide a variety of pointer styles.

If you are among those users who have been in a situation where Image Capture is not working, then this guide is for you. In this post, you will learn how to fix Image Capture problems and how to use the app to become more productive. Let’s get started.

3 Solutions to Fix Image Capture Issues

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Sometimes, restarting your Mac can help fix your Image Capture problems. However, what works for others may not always work for you.

That is why we recommend you try the solutions below one at a time until you find one that fixes your problem:

Solution #1: Disable Your iCloud Photo Library.

What you should do first is to check your iPhone’s iCloud Photo Library. If it is enabled alongside the Optimize Storage feature, then this only means your photos are set to save on iCloud instead of your iPhone’s storage.

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With this kind of setting, Image Capture might not be able to see the photos stored on your iPhone. Every time you view a photo, it needs to be downloaded from iCloud first before you can view it on Image Capture.

To solve this problem, try disabling iCloud Photo Library and the Optimize Storage feature on your iPhone.

Here is how you disable iCloud Photo Library:

  1. Open your iPhone and go to Settings.
  2. Scroll down and select Photos & Camera.
  3. Toggle off the switch next to iCloud Photo Library to disable it. By doing this, the Optimize Storage feature will automatically be disabled as well.
  4. Wait for your iPhone to download all your photos from iCloud.
  5. Connect your iPhone to your Mac again. Check if the photos are already showing in Image Capture.

Solution #2: Update Your Mac.

If iCloud Photo Library is disabled and Image Capture is still not showing your iPhone photos, you might need to update your Mac. It is likely that your macOS is not compatible with the iOS version of your iPhone.

For instance, if your iPhone is running on iOS 12, then the photos you will take will inherit the HEIF file format. This format cannot be opened or transferred on any Mac devices running on macOS 10.12.

Now, if you’ve updated your iPhone to iOS 11 or any later version and want to transfer photos, make sure to check your current macOS version first. If it is not compatible with your iOS version, consider updating your macOS to the most recent version or at least to one that’s compatible with it.

Solution #3: Install a Reliable Mac Cleaner Tool.

Oftentimes, problems with Image Capture arise because of Mac errors triggered by junk and unwanted files that are consuming a huge chunk of space on your system.

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Over time, cache files, unnecessary file logs, diagnostic reports, broken downloads, and iOS updates accumulate on your drive and take up valuable space. Deleting them can free up space, restore your Mac’s efficiency, and get rid of app problems.

To delete system junk quickly and efficiently, install a reliable Mac cleaning tool.

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How to Use Image Capture on Mac

Now that you know how to fix problems with Image Capture on your Mac, it’s time to start using it and be productive!

Let’s explore these three common uses of Image Capture, so you can soon use it to your advantage:

1. Importing and Deleting Photos from an External Device

Yes, it is possible to import photos from an external device to your Mac with Image Capture. Here’s how:

Importing Photos Directly to a Folder

  1. Plug the source external device into your Mac.
  2. Open the Image Capture app.
  3. Decide whether or not you want Image Capture to delete the photos from the external device after import.
  4. Start importing the photos by clicking the Import All button. You can also select photos one by one and click Import.

Deleting Photos in Bulk

  1. Plug the source external device into your Mac.
  2. Open the Image Capture app.
  3. Select the photos you wish to delete from the external device.
  4. Click Delete.

2. Creating Contact Sheets

If you like to have a closer look of the photos you stored on your device, you have the option to display them together on one contact sheet. The best part is that you can easily generate a sheet without even closing the Image Capture app.

Here’s how:

  1. Connect the source external device into your Mac.
  2. Launch the Image Capture app.
  3. Select all the photos you like to add in your contact sheet.
  4. Navigate to the Import To dropdown menu.
  5. Select MakePDF.
  6. Hit the Import button.
  7. If you wish to change the layout of the contact sheet, you can choose a different one from the Layout menu. Go to Layout and select New Layout.

3. Scanning Documents

With Image Capture, scanning documents is as easy as pie. In fact, you need not use the app that comes with your scanner because your Mac will automatically install the latest scanner software for you.

The moment you connect a scanner to your Mac, you can find it listed under the Devices section of the Image Capture app. However, in some rare cases, you might need to manually set it up by going to System Preferences and then Printers & Scanners.

Once the scanner is already up and running, all you need to do is hit the Scan button and your documents will be scanned.

In the event that you want to change the format of the scanned file, you just have to click on the Show Details button next to the Scan button. From there, you can modify the file format.

A Simple Yet Handy Native Mac App

Although Image Capture is not one of the most popular Mac apps out there, we cannot deny the fact that it is handy in its own little way. For you to appreciate it, you will probably have to open it when you need it.

But as with other native Mac apps, you also need to remember that it is no stranger to bugs and problems. If you encounter one, just relax. We already have the possible solutions above.

Do you know other ways to fix “Image Capture Not Working” problems? Have you got other brilliant ways to use this app? Share it with us below!

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If you’re coming from a Windows background, you might be used to the overwhelming amount of junkware that manufacturers of scanners and printers insist you install on your PC before use. It’s a much easier solution for macOS users, who can take advantage of built-in scanning software to make copies of documents.

Image Capture is the app you’ll need to use on macOS. This comes pre-installed as part of the core set of apps and, thanks to a simple user interface, it’s pretty easy to use. Here’s how to scan using Image Capture on Mac, assuming you have a suitable scanning device installed.

Setting Up a Scanning Device on macOS

Before you can begin scanning with Image Capture on Mac, you’ll need to install a scanner to your macOS device. That includes standalone scanners, multi-function printers with built-in scanners, as well as wireless printing and scanning devices.

  • To add a new scanner to macOS, click the Apple menu icon in the top-left, then press System Preferences. In the System Preferences menu, click Printers & Scanners to access the settings menu for printing and scanning on macOS.
  • In the Printers & Scanners menu, you’ll see a list of installed printers and scanners on the left. If you haven’t installed your scanning device yet, click the plusicon at the bottom of the list. This will open the Add menu to begin installing your device.
  • In the Add box, find and select your device from the list in the Default tab. If you’re connecting to a network scanner that doesn’t have the Apple Bonjour service available, you’ll need to search for this under the IP tab instead. Windows-shared printers and scanners can also be found under the Windows tab.
  • Once you’ve found and selected your device, make sure that you’ve chosen the correct drivers for it under the Use drop-down menu, or choose Select Software to select a manual driver. Add a custom name for your scanner under the Name section, then press Add to add the scanner to your device once you’re ready.
  • If the process was successful, you should see your new scanning device listed in the Printers & Scanners menu.

Scanning and printing devices that are online should be labeled with a green icon. If macOS has installed your scanning device and it’s listed as idle, you should be able to begin using it in the Image Capture app.

If you’re only taking a quick scan, you can also use the alternative Scanner app. To do this, click the Scan tab for your device in the Printers & Scanners menu in System Preferences. From here, click the Open Scanner button to open the Scanner app for your device.

Using Image Capture on Mac

There are alternatives to using Image Capture for basic document scanning, like using scanning apps for receipts, or the alternative built-in Scanner app for quick scans.

Most users will prefer to use Image Capture, however, especially for scanning multiple documents or images at once. It offers all of the features you’ll need to be able to scan single or multiple documents at once in an easy-to-use interface.

  • To open Image Capture on Mac, click the Launchpad icon from the Dock at the bottom of your screen. From here, locate the Image Capture app and press it to open it.
  • The main Image Capture screen is easy to navigate. Devices listed under the Devices category on the left are local devices, attached to your macOS device. Under Shared, you’ll find a list of wireless scanning devices available over your local network.
  • To begin scanning using Image Capture, select your device from the list on the left-hand menu. At the bottom of the Image Capture screen, you’ll be able to choose where to save your scanned document or image, as well as select the size of the document or image you want to scan. You can view additional settings by pressing the Show Details button.
  • If you click Show Details, a side menu will appear on the right. You can select whether to scan in color, black & white, or a special text mode from the Kind drop-down menu.
  • Underneath the Kind menu are options that allow you to select the scan resolution (in dots per inch), size, rotation, and whether Image Capture should auto-detect if multiple, separate objects are being scanned at once.
  • You can choose where to save your scanned files underneath the scan resolution section. You can also choose the image file format under the Format drop-down menu, with JPEG chosen as the default. Give your scanned document a name under the Name box. If you require the image to undergo any kind of image correction, select Manual from the drop-down menu, otherwise leave the setting as None.
  • Further image correction options are also available. You can set Image Capture to remove potential dust particles from the scan under the Dust drop-down menu. Click the Color Restoration checkbox to improve the color of your image or document as it is scanned. Further color and image improvements are available under the Unsharp Mask, Descreening, and Backlight Correction drop-down menus.
  • When you launch the Image Capture on Mac, it will attempt to perform a quick preview scan to allow you to see a preview of what your device can see. The preview is shown in the center of the Image Capture screen.

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  • If you’re happy with the scan preview, and once you’ve made the necessary changes to your scan settings, press the Scan button to begin the thorough scan of your document or image.
  • The scan process will take some time, depending on the scan resolution you’ve chosen. Once the scan process has completed, your scanned image will be saved in the location you specified, with the name you selected (or with the default Scan name, if left unchanged). You can also quickly view a list of your scanned documents and images in the Scan Result box.

You can repeat the Image Capture scanning process for multiple pages or documents using your chosen settings, or change the settings for each page you scan. The scan process will be the same—your images will be saved in the chosen folder, accessible using the Finder app, once the device has finished scanning.

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Going Paperless With macOS

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Using Image Capture on Mac to scan your favorite images and important documents can help you ditch the paper and become a true paperless household or office. All you need is a macOS device and a good-quality scanner to help you, especially if you’re looking to scan a large number of photos or documents at once.

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If you’re scanning in old photos, you’ll need somewhere appropriate to store them. Rather than store them locally, store your photos in the cloud to keep them safe instead. If you have any other scanning tips to share, drop them down in the comments below.

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